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MSP and MSSP partner programme

Find and take down fakes of your clients' domains

Criminals register lookalike domains, such as yourclient-invoices.com, and use them to email your clients' customers new bank details (business email compromise, or BEC).

Our partnerships team replies with the programme terms.

Your logoYour clients
Example
  • yourclient-one.com
    yourclient-one-invoices.comLookalike can send email

    Customer · Checked every hour

  • yourclient-two.com

    Customer · Checked every hour

  • prospect-one.com

    Prospect · Scanned every week

Alerts go to your staff and to the client.

Example. The client domains are placeholders.

What MSPs get

  • The partner console: all your clients in one login, with your logo on it
  • Each client's lookalike domains re-checked every hour
  • Prospects' domains scanned every week, so you have something to show them
  • Alerts go to your staff as well as to the client
  • Unlimited takedowns on Pro and Enterprise
  • Commission or margin, set by your partner tier

How it works for your team

What your service desk does, and what we do, for clients you manage in the partner console.

  1. Step 1 · Your team

    Add a client by domain

    Add the client in the partner console with their domain. We list around 500 lookalikes of it and check each one every hour. There is nothing to install. The website marker is optional.

  2. Step 2 · DefendDomain

    Alerts reach your service desk

    Your staff and the client's own users get each alert by email. Alerts can also go to Slack, Microsoft Teams, SMS, a webhook, Splunk, Microsoft Sentinel or Wazuh.

  3. Step 3 · Your team or the client

    Someone confirms the attack

    Findings are sorted automatically: threats are alerted, doubtful ones go on a watch list, the rest are marked safe. No takedown report goes out until your staff or the client confirm a live attack and approve it with one click.

  4. Step 4 · DefendDomain

    We send the reports and follow up

    We send the evidence to every place that can act on it, up to 12, and follow up with the host and registrar at 48 and 96 hours. We check every hour whether it is still online and tell you when it goes down.

Check before you apply

Ticketing

If your PSA takes tickets by email or webhook, alerts can go straight in. We have no built-in ConnectWise, Autotask or Halo connector.

What your client sees

Their own dashboard, with each alert, its evidence and how the takedown is going.

Pricing fit

Pro, the plan we sell direct, is annual with 5 domains included. If your clients have one or two domains each, or pay you monthly, ask us how that works before you apply.

Partner tiers and what each one includes

Your tier is set by the number of client companies DefendDomain protects through you. Your margin or commission depends on your tier. Ask for partner terms and we will explain them.

Refer

  • Bronze · 1–24 client companies
  • Silver · 25–49 client companies
  1. You introduce a client
  2. We sell and send the invoice
  3. You earn commission

Resell

  • Gold · 50–99 client companies
  • Platinum · 100+ client companies
  1. You sell and send the invoice
  2. We deliver the service
  3. You keep the margin
What each tier includes. Every tier gets sales and product training, a demo environment and deal registration.
ReferResell
BenefitBronze1–24Silver25–49Gold50–99Platinum100+
Co-branded marketing materialNot includedIncludedIncludedIncluded
Shared leadsNot includedIncludedIncludedIncluded
Resell and bill your clients yourselfNot includedNot includedIncludedIncluded
Marketing development resourcesNot includedNot includedIncludedIncluded
Priority supportNot includedNot includedIncludedIncluded
Early look at new featuresNot includedNot includedNot includedIncluded
Dedicated account managerNot includedNot includedNot includedIncluded
Joint business planningNot includedNot includedNot includedIncluded

Ask us how deal registration works. If your own staff look after your clients' security, also ask which tiers get the partner console (all your clients in one login) and how alerts and support work at your tier.

Apply to partner

Our partnerships team replies with the programme terms.

How to explain DefendDomain to a client

Criminals register a web address that looks like your client's, such as yourclient-invoices.com. They use it to email new bank details to the people your client sells to, or to show a copy of the website. DefendDomain finds these lookalike domains and tells you when one is set up to send email or shows a copy of the site. If one is used in an attack, we get it taken down.

A

Accounts Receivable

<accounts@yourclient-inc.com>

Updated bank details for outstanding invoices

Please note our bank details have changed. Kindly pay all open invoices to the account below from today.

Remittance advice.pdf
Flagged: lookalike domain
  • Newly registered
  • Set up to send email, no website
  • Uses your client's company name

Your client's real domain is yourclient.com

Example: a fake invoice email from a lookalike of your client's domain, and what we flag about it.

Checked every hour

We watch around 500 lookalikes of each of your client's domains and re-check every one every hour. We also watch 100+ public certificate logs as new entries appear.

Every alert comes with evidence

Screenshots, who registered the domain, where it is hosted and who handles its email, each with the time it was captured.

One click sends the takedown reports

Once someone confirms a live attack, one click sends the evidence to every place that can act on it, up to 12. If they do not act, we follow up at 48 and 96 hours, then go to the registry. Takedowns are unlimited on Pro and Enterprise.

yourcompany-login.com
Evidence sentExample

Can switch it off

Registrar · Hosting provider · Email provider · Abuse-report networkSent

Blocklists and threat feeds

Spam blocklist · Abuse database · Phishing feedSent
Malware feedSkipped: no malware

Browser warnings and search

Browser warning lists (2) · Search engines (2)Sent

11 of the 12 places applied. If nothing happens, we chase at 48 and 96 hours.

Example: the takedown reports for a fake login page. yourcompany.com is a placeholder.

Where we work

We work with customers in the US, UK, EU and Asia-Pacific. We watch 240+ domain endings, including country endings, and we report to whichever registrar, host or email provider the attacker uses, wherever it is, and chase them automatically until the fake is down.

How this differs from DMARC and email filtering

DMARC, email filtering and Microsoft Defender protect your client's own domain and inbox. None of them stops someone registering a lookalike domain and emailing the people your client sells to. DefendDomain watches for those domains.

What we do not do

We do not recover money that has already been paid, remove social media accounts or ads, or protect a real mailbox that has been hacked.

Ask for partner terms

Want the terms first? Leave your email and our partnerships team replies with the programme terms. No phone number needed.

Our partnerships team replies by email with the programme terms.

What happens after you apply

  1. Step 1Our partnerships team reads your application and replies with the programme terms.
  2. Step 2We arrange a call to go through margins, deal registration and how billing works for your clients.
  3. Step 3If you go ahead, we set you up as a partner.

Apply to partner

Tell us about your business. Our partnerships team replies with the programme terms and arranges a call to go through them.